EVENTS SCHEDULE

Workshops and Courses

Workshop and Course Registration Form 

Please visit our Google Page for course information, dates and venues: http://groups.google.com/group/pdesa?hl=en 
Alternatively, contact Orion: Email: orion@pdesa.co.za  Tel: 021 906 6041  Fax: 086 617 7832
All courses can be offered in-house or in other provinces.  For an in-house quotation, please contact Orion.


Assessor Training Course
Polokwane - Cape Town - Pretoria


The course targets educators, skills development facilitators, trainers and those who want to become trainers, human resource practitioners, all those responsible for assessing workplace performance and anyone who wants to qualify as an assessor. This three-day course is offered every month and can be offered over weekends on request.
The course is accredited by the ETDP Seta. The course is based on US ID: 115753 – NQF Level 5 – fifteen credits. Delegates will receive their certificates from the ETDP Seta, once the Portfolio of Evidence has been assessed, moderated and verified.
Assertiveness Workshop
Polokwane - Cape Town - Johannesburg – Durban - Pretoria


This workshop targets all those who need to become more assertive and find their own voice. 
The course is aligned with SAQA US ID 8015.
Customer Care Workshop
Polokwane - Cape Town - Johannesburg – Durban - Pretoria


This workshop targets all those who need to improve their customer service and for anyone who needs a refresher course.
The course is aligned with SAQA US ID 12540.
Disaster Preparedness and the Strategic Management of Information and Knowledge Training Workshop
Cape Town – Pretoria – Durban


The workshop targets managers, knowledge managers, information managers, archivists, librarians and all those who are responsible for disaster mitigation and recovery.
Enterprise Risk Management Training Workshop
Cape Town – Pretoria - Durban


This course targets all managers, especially operational managers, line managers, project managers, internal audit staff, risk managers, occupational health and safety officers, legal compliance officers and all supporting staff responsible for the functions related to risk management.
Event Management Workshop
Polokwane


This workshop targets event and conference organisers, staff incentive programme organisers, students in the Event Management and PR fields, communications officers, marketing officers, PROs and anyone involved in preparing, designing and implementing events. 
Facilitator Training Course
Polokwane - Cape Town - Pretoria


The course targets educators, skills development facilitators, trainers and those who want to become trainers and human resource practitioners. This three-day course is offered upon request and can be offered over weekends. 
The course is accredited by the ETDP Seta. The course is based on US ID: 117871 – NQF Level 5 – ten credits. Delegates will receive their certificates from the ETDP Seta, once the Portfolio of Evidence has been assessed, moderated and verified.
Management Workshop for Supervisors, Junior & Middle Managers
Polokwane - Cape Town - Johannesburg – Durban - Pretoria


This workshop targets supervisors, junior and middle managers
The course is aligned with SAQA US ID 15231 & 114884.
Moderator Training Course
Polokwane - Cape Town - Pretoria


The course targets assessors who have successfully completed NLRD: 115753, “Conduct outcomes-based assessment”. This three-day course is offered every month and can be offered over weekends on request.
The course is accredited by the ETDP Seta.  The course is based on US ID: 115759 – NQF Level 6 – ten credits.  Delegates will receive their certificates from the ETDP Seta, once the Portfolio of Evidence has been assessed, moderated and verified.
The Nuts and Bolts of Records Management Training Course
Pretoria


This course targets records managers who are new in the position, filing/registry staff, administrative staff, secretaries, office professionals, managers who need to control their records and anyone who wants to learn about records management. 
This short course is approved by the North West University.  The course is based on US ID: 242866 – NQF Level 3 – six credits. Learners must complete eight assignments over a six-month period to obtain all six credits. Alternatively, a workshop attendance certificate can be issued. Certificates are issued by the North West University.
Personal Assistant Workshop
Polokwane - Cape Town - Johannesburg – Durban - Pretoria


This workshop targets office professionals and all those wishing to move into the position of personal assistant.
The course is aligned with SAQA US ID 8015.
Receptionist/Frontline Staff Workshop
Polokwane - Cape Town - Johannesburg – Durban - Pretoria


This workshop targets receptionists and those office professionals in frontline positions.
The course is aligned with SAQA US ID 14350, 14359 and 13930.
Sales Workshop
Polokwane - Cape Town - Johannesburg – Durban - Pretoria


This workshop targets general sales staff and all those wishing to move into sales.
The course is aligned with SAQA US ID 10047 & 15238.
Stress and Time Management Workshop
Polokwane - Cape Town - Johannesburg – Durban - Pretoria


This workshop targets all employees who need to manage the use and distribution of their time more effectively.
The course is aligned with SAQA US ID 15234 & 15096.
Telesales Workshop
Cape Town - Johannesburg


This workshop targets junior telesales and general sales, customer care and outbound call centre staff.
The course is aligned with SAQA US ID 10047.


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